ProAll Parts Now Shipping from the USA: Faster Service, Lower Costs, Same Trusted Quality
At ProAll, we don’t just build mixers—we build relationships. And one of the ways we honor those relationships is by listening to the voices of our customers. For years, many of our valued American partners have echoed a consistent message:
“We want ProAll parts back in the U.S.”
Today, we’re proud to say: We heard you. And we delivered.
Check out a video tour of the new facility here: Check it out!
In close partnership with our parent company, Terex, we’ve officially opened our brand-new ProAll parts distribution center in Louisville, Kentucky. This facility will serve as the exclusive shipping hub for all ProAll parts destined for our customers in the United States. The result? Faster turnaround times, reduced shipping costs, and an even more reliable parts experience.
A Facility Designed with You in Mind
This isn’t just a new warehouse—it’s a bold investment in customer service. Our Louisville facility spans 134,000 square feet and holds over $55 million in parts inventory. It’s a modern, centralized logistics hub built from the ground up to streamline our distribution model. Every detail was considered to improve the ProAll customer experience, with smarter stocking, efficient pick-and-pack systems, and advanced tracking technology.
Having our U.S. parts operation housed within a larger Terex distribution center also means access to an experienced logistics team and support network—all focused on getting you the right part at the right time.
What This Means for U.S. Customers
If you’re operating a ProAll volumetric mixer in the United States, here’s what you can expect:
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Faster Delivery Times: With inventory now stored within the country, standard shipping will be faster—and you’ll benefit from fewer cross-border holdups.
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Lower Shipping Costs: With reduced transport distances and border processing, overall freight costs come down.
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Improved Availability: A better-stocked, purpose-built facility means key wear parts and components are in stock more often.
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Enhanced Customer Experience: With logistics and service now tailored to the U.S. market, you’ll see a smoother, more predictable ordering experience.
We know that when you need a part, you need it fast. This move ensures we can support your uptime better than ever before.
Continuing Support for Canada and the Rest of the World
For our loyal Canadian and international customers—don’t worry, we haven’t forgotten about you. Our Olds, Alberta facility will continue to stock and ship parts for Canada and all other global markets. This dual-distribution model allows us to tailor service regionally while keeping everything under the same trusted ProAll standards.
We’re not just expanding for the sake of growth—we’re optimizing to serve you better.
The Reason Behind the Move: Listening to You
At ProAll, customer service has always been one of our core values. We heard directly from many of our U.S. customers that shipping parts from Canada introduced unnecessary delays, added customs processing time, and created avoidable complexity
when it came to ordering and receiving mission-critical components.
We took those concerns seriously. We knew that in today’s high-speed construction industry, every hour of downtime matters—and parts access can make or break a job. This Louisville facility is our answer: a localized, responsive, and efficient solution to a long-standing need.
A Step Forward with Terex Support
As part of the Terex family, we’re fortunate to have the resources and experience of a global industrial leader behind us. This move is just one example of how that partnership allows us to evolve and innovate, while staying laser-focused on the people who count on our equipment every day.
And this is only the beginning. As we move forward, we’ll continue identifying opportunities to refine, expand, and improve the ProAll experience—because when you grow, we grow.
Final Thoughts
This new U.S. parts facility isn’t just a change in location—it’s a meaningful step forward in how we support our customers across North America. By bringing parts closer to your operations, we’re reducing friction, boosting reliability, and setting you up for long-term success.
Whether you’re pouring concrete in Texas, building roads in California, or stabilizing slopes in Pennsylvania, we’re committed to making sure your mixer keeps running strong.
Thank you to all our U.S. customers for your feedback, your partnership, and your trust.
Let’s keep building—together.
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